What information should I include when I contact ERIKALUST support?

Modified on Wed, 21 Oct at 11:29 AM

The more details you give us, the faster we can help:

  • The email address linked to your account.

  • A description of the problem.

  • The device you are using, plus your browser and operating system if it's a playback problem.

  • The date and amount of the payment, if it's about billing.

  • A screenshot, if you're reporting a technical problem.

Never send your full card number or your password.


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