If your payment was declined, check the following first:
- Card details and billing information are correct.
- You have enough available funds.
Some banks block transactions related to adult entertainment services, so your bank may have declined the payment. Contact your bank or the billing provider shown during the payment process, to find out why.
If the problem continues, you can create a ticket to our Customer Care service. We'll be in touch with you in a few hours.
declined payment, payment failed, billing
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