At Erika Lust, we respect your privacy and understand that you may wish to delete your account for various reasons. Below are the steps to guide you through the process.
Can I Delete My Account Directly Through the Website?
Currently, we do not offer a self-service option to delete accounts directly through our website. However, our Customer Care team is available to assist you with this process.
How Can I Delete My Account?
To request the deletion of your account:
1. Send an Email
Contact our Customer Care team at [email protected] using the email address associated with your account.
2. Include Relevant Details
To help us process your request more efficiently, please include:
• Your full name.
• The email address registered to your account.
• A brief statement confirming that you wish to delete your account.
What Happens After I Submit My Request?
Once we receive your request:
• Our team will verify your account details.
• We will process your request within 5-7 business days.
• You’ll receive an email confirmation once the deletion is complete.
Important Notes Before Deleting Your Account
• Deleting your account is permanent and cannot be undone.
• You will lose access to any purchased or subscription-based content.
• We recommend canceling any active subscriptions before requesting account deletion to avoid further charges.
Need More Help?
If you have additional questions or concerns, feel free to reach out to our Customer Care team at [email protected]
We’re here to help!
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