Does ERIKALUST offer refunds?

Modified on Tue, 20 Oct at 12:21 PM

Yes, within limits. You have 14 calendar days from your first payment to request a refund by emailing support@erikalust.com. Renewal payments are not eligible for a refund.


If approved, you’ll be refunded within 14 days using your original payment method, though it may take a few additional business days to appear in your account depending on your bank.


This right is lost once you’ve started streaming or downloading content during that 14-day window (you consent to this when you begin). You’re still covered by a 2-year legal guarantee if the content doesn’t match what you originally subscribed to.


Cancelling your subscription and requesting a refund are two separate actions: cancelling only stops future renewals; it doesn’t refund a payment already processed.


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