BILLING

Modified on Tue, 09 May 2023 at 02:10 PM

My payment has been rejected. What should I do?


If your payment fails multiple times, it may be because your bank is blocking payments sent to Vendo. This billing system is often associated with adult sites, and some banks consider these payments “risky.” Do not panic; the payment is completely safe and secure.
Please contact Vendo to clarify your issue. Here is their website or you can get their live Billing support department and give their agents your info by chat or phone.
Alternatively, you can request that your bank authorises your payments to "Lust Productions" or "E L Store", which is the name that will appear on your credit card statement.


How can I update my payment method?


To update your payment details for your existing subscription, you can do this by going to the following site of our external billing provider Vendo and login with your data: https://secure.vend-o.com/customers
You need to enter the email address used to subscribe and the same password Vendo sent you to enter Else Cinema



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